Your privacy matters to us. This Privacy Policy explains how TereaDeals ("we," "our," or "us") collects, uses, stores, and protects personal information when you visit or make a purchase from tereadeals.ae.
By using our website, you agree to the practices described in this policy.
Age restriction: You must be at least 18 years old to access this website or purchase any products.
Information we collect
We collect information to provide you with a smooth shopping experience and reliable customer support.
Personal information
When you place an order, create an account, submit a form, or contact us, we may collect:
- Full name
- Phone number and WhatsApp number
- Email address
- Delivery address
- Account login details
- Messages, reviews, or comments you submit
Order & transaction data
- Products purchased
- Order history and delivery details
- Payment method confirmation (we do not store full card details)
Technical information
Automatically collected data may include:
- IP address
- Browser type and device information
- Time zone and site activity
- Pages viewed and interaction behavior
This data helps us improve website performance and security.
How we use your information
Your information is used strictly for operational and service purposes, including:
- Processing and delivering your orders
- Communicating order updates via WhatsApp, phone, or email
- Managing your account and login access
- Responding to inquiries, reviews, and support requests
- Preventing fraud, misuse, or unauthorized activity
- Improving website usability and customer experience
- Sending promotional updates only when you consent
Cookies & tracking
We use cookies and similar technologies to:
- Remember your cart and preferences
- Improve website speed and functionality
- Analyze visitor behavior and traffic trends
You can disable cookies in your browser settings, but some features may not function properly.
Sharing of information
We do not sell or rent your personal data. Your information may only be shared with:
- Delivery partners to complete order fulfillment
- Payment processors for secure transactions
- Technical service providers supporting website operations
- Legal authorities when required by UAE law
All partners are required to protect your data responsibly.
Data security
We apply industry-standard security measures including:
- SSL encryption
- Secure servers
- Limited access control
- Regular monitoring for vulnerabilities
While no system is completely immune, we actively work to protect your information.
Accounts, reviews & comments
If you create an account, your profile information is stored securely and can be updated by you at any time.
When you leave reviews or comments, basic information such as your name and IP address may be collected for moderation and security purposes. Public comments may be visible to other users.
Data retention
We retain personal data only as long as necessary to:
- Fulfill orders
- Meet legal requirements
- Maintain account history
- Resolve disputes and prevent fraud
You may request deletion where legally permitted.
Your rights
You may request:
- Access to your personal information
- Correction of inaccurate data
- Deletion of eligible information
- Restriction of certain processing activities
Requests can be submitted using the contact details below.
Third-party links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
Policy updates
We may revise this Privacy Policy periodically. Updates will be posted on this page and become effective immediately upon publication.